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WHAT-FRANCHISE.COM 5 Multi-Unit Franchising German Doner Kebab’s winning formula has resulted in rapid expansion for 38-year-old London-based franchisee Hemanth Bollini Working Without Walls If watching the sun rise is more important than gazing at a computer screen, consider a franchise that will allow you to enjoy the great outdoors Business With A Safety Net We outline six compelling ways a franchise can help you survive the peaks and troughs of being your own boss CONTENts HIGHLIGHTS COVER STORIES 11 FRANCHISE YOUR BUSINESS How to achieve your global ambitions 18 FLEXIBLE WORKING Build a business while raising a family 21 POWERBRANDS 13-page white collar franchises special 40 HUNGRY FOR MORE FIREAWAY PIZZA to open 100 UK stores by 2023 42 FRANCHISE MARKETING Create a buzz by harnessing the human element 52 MONEY MATTERS Simple steps to choosing the right accountant 88 EMPLOYEE ENGAGEMENT 6 proven ways to retain your top talent OPINION 12 REALITY CHECK There’s risk attached to becoming a franchisee, despite franchising’s low failure rate 48 MAKE YOUR STAND DELIVER Preparation is vital if franchisors want to maximise their time at exhibitions 90 CREATING COMMERCIAL ADVANTAGE These are the four main elements of a successful franchise business FRANCHISE OPPORTUNITIES 38 Q&A Portia Kotz is a Laser Clinics franchisee based in London 50 IT’S THE BEST DECISION I’VE MADE Revive! has helped Ken Allison build a thriving franchise 58 EVERYTHING FELL INTO PLACE OSCAR has proved the perfect choice for Rachel Knight 59 Q&A Sam Langrick gives us the lowdown on Lawnkeeper 64 CUPP’S CONCEPT RESONATES WITH CUSTOMERS The premium bubble tea brand is opening franchises across the UK 65 MADE TO MEASURE Just Shutters has installed 94,000 square metres of shutters in the UK 66 5-STAR PERFORMER TaxAssist Accountants’ franchisees are buzzing with satisfaction 68 FLEXIBLE WORKSPACE SOLUTIONS easyHub® is a flexible workspace offering for SMEs and entrepreneurs 74 START-UP STAR Mark James’ first year with Right at Home has exceeded expectations 14 60 82 81 A CUT ABOVE Just Cuts has opened three salons in as many months 86 DELIVERING THE BEST Scott Treasaden gives us the inside track on Coffee Planet INSIGHT 45 A GOLD MINE OF KNOWLEDGE 10 Poppies franchisees share the advice they would have liked to have given their younger selves 57 FOLLOW THE PATH TO PROSPERITY Eight steps to buying the right franchise resale 21

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