Franchisee; Master Franchise; Resale Franchise
Communications, Delivery & Haulage, Homecare & Property Maintenance, Lettings & Property, Print & Promotional Services
Former estate agent Stephen Watson set Agency Express up in 1998 with the aim of providing the UK’s residential and commercial estate agents with a reliable and cost effective ‘For Sale’/’To Let’ board service.
Now operating nationwide through a growing network of around 115 franchisees, 51 per cent of UK estate agents use the company to erect, retrieve, maintain and store their boards, paying a single fee per listing. According to Agency Express, customer satisfaction currently stands at 98 per cent.
Agency Express can also design and supply customised boards to customers through its partnerships with a number of signage companies around the UK.
A full member of the British Franchise Association, Agency Express was a bfa Franchisor of the Year Gold Award Winner in 2015 and Franchisor of the Year Silver Award Winner in 2018.
It’s also won six estate agency supplier of the year awards and was The ESTAS (The Estate Agent of the Year Awards) 2018 Supplier of the Year.
The Agency Express franchise is low cost and van-based.
There are three options for would-be franchisees: a new franchise, a master franchise and a resale franchise.
With a new franchise, franchisees can build their own business with the assistance of Agency Express in a protected territory.
Master franchisees are currently being sought as Agency Express continues to expand into Ireland and Europe.
A master franchisee buys the rights to operate a franchise in a specific country or territory and expands the business by recruiting suitable franchisees into the network in order to meet the demand for the franchise’s goods and services.
The master franchisee is responsible for training and supporting the franchisees under its jurisdiction and earns an income through royalty fees charged to them.
Used exclusively by Agency Express franchisees, the company’s SignMaster3 online board management system is free of charge to customers.
Designed and built by Agency Express, estate agents using the system can add a new listing, manage erected boards and view their locations, request boards are re-sited as and when required and provide information on board requests and the previous six months’ invoices using one app.
A number of resale franchises are available in the UK at any one time.
While the investment level can be higher for an Agency Express franchise resale because the business has already been operating for a period of time, investors benefit from an immediate income and established customer base.
A select number of greenfield territories are available across the UK.
For an investment of £24,500 (plus VAT), franchisees are granted a 10-year renewable licence to operate using the Agency Express brand name and systems in an exclusive territory. A personal investment of £12,500 is required.
They also have the deposit paid on a sign-written van, get all the tools and equipment needed to run the business, access to the company’s SignMaster3 online board management system, a supply of stationery and marketing literature, 12 months’ public liability insurance and a comprehensive operations manual, which describes all procedures relevant to the business. National account work is also part of the franchise package.
The company’s headquarters is in Norwich, Norfolk.
All franchisees have to complete an initial training course that lasts for eight days.
Two of these days are spent at Agency Express head office, where all the theory necessary to be a successful franchisee is taught. A further three days is spent in the company-owned Norwich trading territory, where franchisees can work under the supervision of experienced operatives.
The final three days are dedicated to marketing and launching the franchisee’s business. A mailshot to local estate agents containing details of the business and the services offered is followed by concentrated promotional support to help franchisees hit the ground running.
When it comes to ongoing support, Agency Express’ head office team is available to answer any questions you may have over the phone, while the centralised accounts department looks after all invoicing and payments.
The company’s support team will help you navigate every stage of your business’ growth to ensure you remain on track with your personal and professional goals.
No prior experience of the sector is necessary, nor are any type of business qualifications required, as full training plus initial and ongoing support are provided by an experienced franchisor.
However, franchisees must have good people skills, be hands-on, self motivated and energetic.
An Agency Express franchise doesn’t require commercial premises. For a single-van franchise, a single garage is sufficient for storage.
Franchisees operate in a growing, multi-million pound service sector where, on average, there are 1.5m estate agency boards on display in the UK and Ireland at any one time.
When you consider that all of these boards need siting, maintaining, retrieving and storing, it will come as no surprise to find out that Agency Express franchisees complete in the region of 5,000 board movements every day.
Some of the company’s top performing franchisees earn over £160,000 per year, while many others in the network are reporting incomes in excess of £100,000.
Agency Express says the annual turnover for a well established single-van franchise is in the region of £65,000, which should yield a net profit of approximately £45,000.
Once a franchisee has their initial business successfully up and running, there is scope to add additional vehicles to the operation, which will boost income and profit potential further.
After your initial application to the company, you will be invited to a formal meeting at the Agency Express Head office in Norwich, where you can meet the team behind the business and ask any questions you may have about the franchise opportunity.
To find out more or to request further information on franchising with Agency Express, click the ‘Send Enquiry’ button now.
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