About Furniture Medic

Established in 1992, Furniture Medic achieved rapid growth by delivering convenient, on-site furniture restoration, filling a unique niche in the furniture repair industry.

Commercial customers include those from the hotel and leisure, retail and restaurant sectors, plus office-based businesses and the insurance industry.

Services include the touch up of damaged furniture and panels, polishing, structural repairs, upholstery repairs, floor repairs and restoration of antique furniture. Repairs can be carried out both on-site and off-site.

In July 1996, Furniture Medic was bought by multi-brand franchisor ServiceMaster and today the brand has 500-plus franchises in operation worldwide. Other franchise businesses owned by ServiceMaster include ServiceMaster Clean, Merry Maids, TruGreen and Rosemary Bookkeeping.

How does the Furniture Medic franchise model work?

Home/workshop-based, Furniture Medic franchisees are trained in all aspects of running a successful furniture repair and restoration business, including the use of the company’s equipment, products and processes, which gives them the know how to provide its full range of services.

A bespoke suite of software is used by franchisees in order for them to operate their businesses in the most efficient manner possible.

Furniture Medic franchisees have the option to purchase additional territories once their initial business has been established.

What skills do I need to become a Furniture Medic franchisee?

Because of the nature of the work, all Furniture Medic franchisees must have practical skills and, according to the company: “an aptitude for DIY is important”.

They must also be self-motivated, determined to succeed, possess good communication skills, be prepared to work hard to build their own business and demonstrate the ability to follow Furniture Medic’s tried-and-tested systems.

What locations or territories is Furniture Medic looking to operate in?

The company has franchise opportunities available nationwide.

Why is a Furniture Medic franchise a good investment?

For those thinking about investing in a business for their future, a support team that’s going to guide you throughout your journey is of the utmost importance.

Furniture Medic has an experienced support team of professionals ready and waiting to guide and assist business owners through their comprehensive training programme and on their way to growing a successful Furniture Medic business in both the commercial and domestic sectors.

Is funding or financial support available for a Furniture Medic franchise?

Yes. Up to 70 per cent of the initial cost of the franchise is available from several high street banks that operate in the franchise industry and specialist franchise finance providers, subject to status.

Furniture Medic also assists prospective franchisees to prepare a business plan for funding purposes.

Does Furniture Medic charge its franchisees any ongoing fees?

It does. The company charges members of its franchise network a management service fee of 10 per cent of gross monthly sales.

Where in the UK is the Furniture Medic franchise based?

Furniture Medic’s head office is in Wigston, Leicestershire.

What training and support do Furniture Medic franchisees receive?

A franchisee’s initial training lasts for 10 days.

On top of instruction in Furniture Medic’s proven repair and restoration techniques, franchisees are also taught how to market their businesses and attract customers, how to use the company’s systems and strategies and given a thorough grounding in all health and safety matters relevant to the business.

Ongoing training and refresher sessions are arranged by the franchisor throughout the duration of the franchise agreement for franchisees and their staff.

Support is unlimited and provided via Furniture Medic’s Franchise Support Centre and field-based support team. There’s assistance with marketing, HR, IT, products and equipment, health and safety, finance and administration and how to develop and grow your business.

Regional seminars are organised on a regular basis, as are in territory visits by the company’s network operations manager and technical experts.

During the first 12 months of trading, franchisees are provided with a tailored marketing programme to raise their business’ profile in their territories. This includes PR and advertising activity.

What else does a Furniture Medic franchisee get for their investment?

A selection of tools, a quantity of branded stationery and a comprehensive operations manual are part of the franchise package, as is a branded van wrap (franchisees are required to purchase their own vans).

What are the Furniture Medic franchise’s terms of agreement and renewal?

This company’s initial franchise agreement lasts for five years and there is a right to renew for a further five years, providing franchisee and franchisor are happy to continue the business relationship.

How can I get started on setting up my own Furniture Medic business?

Complete our secure enquiry form on this page and your details will be sent directly to the Furniture Medic franchise sales team, a member of whom will then make contact to discuss the opportunity further and answer any questions you may have.

Furniture Medic invites all prospective franchisees to a one-to-one discovery day, which takes place at the company’s Franchise Support Centre. Here you’ll meet the Brand Manager and members of its franchise support staff.

During the day you’ll be given an insight into the sectors Furniture Medic franchisees work in and what’s contained in the franchise package.

The company also recommends that as part of an investor’s research into the opportunity they speak to several established Furniture Medic franchisees in order to get a complete understanding of the franchise and what’s required to establish and grow a successful business.