Janis Anderson of Caremark (pictured), a domiciliary care provider, took the top prize, as well as being named Female Franchisee of the Year, at the British Franchise Association HSBC Franchisee of the Year Awards 2013.
Janis impressed the judges by delivering a high quality service to customers, while expanding her business at the same time.
HARD WORK
She says: “It’s brilliant to be recognised for all the hard work that contributes towards Caremark’s success, especially at such prestigious awards.
“I became a Caremark franchisee at a challenging time when cuts were being introduced, but this spurred me on to drive the business forward and we have since grown from strength to strength.
“At Caremark we pride ourselves on our staff and the team excels at ensuring only the best level of service is provided for all of those we look after.
“I’m thrilled this effort has been rewarded and excited for what the future has in store.”
Other winners, who were rewarded with cash prizes of up to £10,000, where:
• Nick Dee Shapland, ServiceMaster, Newbury: Customer Service Franchisee of the Year.
• Siggy Wilberg, Domino’s, Wiltshire: Long-serving Franchisee of the Year.
• Ron and Shirley Maynard, Card Connection, Abingdon: Micro-business Franchisee of the Year.
• Steven Prime, Esquires Coffee Houses, Coventry: Young Franchisee of the Year.
* Shweta Jhajharia of ActionCOACH, a finalist in the Female Franchisee of the Year category, who received a special Judges Award for being one of the top performing coaches in the global ActionCOACH network and the only female in its top 100 UK franchisees.
SHEER QUALITY
“Every year we are overwhelmed by the sheer quality of the winners and with the new awards introduced this year we were thrilled to see such strong business people in each category,” Brian Smart, director general of the bfa, says.
“The passion through which the winners drive their businesses forward is captivating.
“They are true trailblazers in their industries and it is fantastic to be celebrating their business excellence.”