TWO MEN AND A TRUCK’s global network has enjoyed 65 consecutive months of record growth
The TWO MEN AND A TRUCK management franchise is consistently recognised as a top performer by Forbes magazine. It’s been trading successfully for over 30 years across North America and more recently in the UK and Ireland.
Using the company’s transferable business model, start-up franchisees in the UK are matching or exceeding the growth rates of their peers in North America.
Colm Hefferon, director of the UK franchise, says: “Our business model is all about consistent, long-term growth based on delivering great service and controlling costs.
“The global network has now enjoyed 65 consecutive months of record growth. The work our franchisees have put in establishing their businesses in the UK puts them in a great position to follow the model and scale for long-term success.”
In 2015 franchisees in the TWO MEN AND A TRUCK UK network were assessed against the company’s international performance benchmarks for the first time on a full year cycle. The best franchisees in the UK were outperforming their US peers in both revenue and cost control, with revenue over £215,000.
When you’re considering a long-term business investment, you want to be sure there’s a recurring market with ongoing forecasted demand. TWO MEN AND A TRUCK’s business model cushions itself against the vagaries of the housing market by providing moving services whether people are buying or letting properties. It’s also generated multiple revenue streams through operating storage facilities and providing commercial moves for businesses.
Removals, as with many businesses, is about people. TWO MEN AND A TRUCK uses technology to make the lives of franchisees easier and give them the best opportunity to maintain personal contact with their customers.
Making the customer experience first rate from the initial point of contact through to closing the door at the end of a successful move is why 96 per cent of its customers would recommend their friends and family to use TWO MEN AND A TRUCK for their next move.
The company has a wealth of data that helps its franchise network sustain continuous improvement and maintain its competitive advantage. There is ongoing reinvestment in R&D, new websites specifically for the North American and UK markets have been launched this year, as has as a central call centre, which frees up franchise owners and their teams in their territories.
The company arranges regular reviews to help franchisees identify strengths and weaknesses in their teams and together put plans in place to help develop their businesses.
At one recent review the business was far stronger than the franchisee believed, but had come up against some obstacles that was stopping it from growing. The review helped to identify requirements for new staff, some internal promotions and a review of local marketing spend, as well as a change in emphasis for the franchisee’s own role in the business.
If you would like to start your own TWO MEN AND A TRUCK business, you will need to be able to invest at least £40,000, as the total initial set-up cost is £80,000 plus personal living costs.
Typically, franchisees start with three vehicles, a team of drivers and movers, a customer service representative and an office.