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Clients first

Posted: 20 Nov 2018
Estimated Read Time: in 8 minutes

From fighting fires in his own business to helping others put out their flames. Marc Eccles loved the service so much as a client, he bought the franchise

Clients first

Marc Eccles has spent 30 years as a business owner, experiencing all the ups and downs. Now, he enjoys a quiet time down the pub with a book, although it may not be exactly what you think. It all began when Marc was running his electrical business and he happened to meet an Action Coach.

He explains: “My electrical business was a bit of a roller-coaster ride. In 2009, I was invited to a networking meeting and met Action Coach Kent Rhodes. I liked him and I liked the sound of having someone help me work on the business - in particular, the thought of having someone as a sounding board really appealed to me.

“I began to take control of the business with Kent’s help and a couple of years later I saw ActionCOACH Founder, Brad Sugars, speak. He inspired me to become a business coach myself! I knew I could use ActionCOACH’s systems and help other business owners to success, like Kent had helped me.”

Starting a new chapter

“I decided to put my clients first to help them achieve their goals and change lives, rather than put the growth of my business first - their success would ultimately make my business a success!

“Finding your feet during the first 12 months of the business is important. I got my first clients through networking and using ActionCOACH’s exclusive client generation centre. I hit my goal of £6,000 a month of client income by month six and kept the coaching going at that level until the end of the year while my other business took time to bed down.”

Marc then went on to create a networking group of his own to attract smaller businesses, who would eventually grow into group coaching and one-to-one coaching clients. “I love the idea of a low investment group coaching session that combines learning with a fun social environment with a bit of networking too,” he says.

“My book club happens once a month in a local pub where we eat, drink and socialise while reviewing the professional development book I’ve chosen the month before. We review books like Jim Rohn’s Seven Strategies for Wealth & Happiness, Brad Sugars’ Buying Customers and Robert Kiyosaki’s Rich Dad Poor Dad.”

Writing his own future

“I have three coaches - Kent continues to be my business coach, driving my eldest daughter Georgia and me to build the best ActionCOACH business, plus I attend all the MasterCLASSes made available free of charge to me by Julie Wagstaff and Ian Christelow.

“Their support has ensured my client successes through my personal and professional development which, in turn, has delivered growth for my business.

“Two and a half years into my ActionCOACH business, I have 21 people in my book club, 12 group coaching clients and 11 one-to-one coaching clients generating monthly bankings of just over £20,000.

“I employ my eldest daughter, Georgia, as my PA and Events Manager and we both work from our office, which is based in Orsett, Essex.

“During 2018, I received the award for Best Client Results in East Anglia. I may have got off the roller-coaster ride with my electrical business, but I still enjoy the thrills of being a business owner!”

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