Walfinch

About Walfinch

Walfinch offers an alternative to care homes. It knows that more than nine out of 10 people say that if they need care, they would prefer to receive it in their own home. Walfinch franchisees help address this need by offering home care to clients in a caring professional way with integrity, excellence, teamwork and fun. Franchisees offer all kinds of care from hourly care, dementia care, live-in care and companionship to specialist care for conditions such as multiple sclerosis (MS), stroke rehabilitation, care after physical injuries, temporary respite care and more.

A Walfinch home care franchise is the opportunity to make a genuine difference to your community while making a good living. Few businesses offer this combination of rewards.

Growing need
There is a substantial and growing market for home care services. The number of over 85s – the group most likely to need health and care services – was 1.7 million in 2020. By mid-2045, this is projected to have nearly doubled to 3.1 million. (ONS)

Demand is increasing. Requests for support were six per cent higher in 2021 than in 2015-16 and among working-age adults, they increased by 15 per cent. (The King’s Fund)

Further, you can help address a care gap. More than half a million people were waiting for adult social care in May 2022 (Home Care Association).

For franchisees, a home care franchise with Walfinch has year-round demand, which generates consistent cash flow and predictable costs. A home care franchised business with Walfinch can offer a range of specialist services, so you have multiple sources of income, which reduces any risk.

However, despite the high demand for services, it is only looking for new franchisees to join the team and help grow the network, who have a genuine commitment to high-quality care.

Of course, you could set up a home care business on your own, but this is a highly regulated sector where the utmost attention to the quality of care is essential. Starting your business with Walfinch means it will train and guide you through the necessary processes to ensure you and your team are ready to deliver the highest quality of care within your community.

The Walfinch difference
Do you want to own a thriving home care agency, which means you can make a genuine difference in your community while potentially generating £852,800 in turnover by Year 3? With Walfinch, you can.

As a Walfinch franchisee, you can:

• Work in a rewarding sector, helping others
• Support your local community by offering employment opportunities
• Achieve business independence
• Build an asset: 60 per cent of Walfinch franchisees reach £319,000 turnover in Year 1
• Potentially generate £852,800 in turnover by Year 3
• Join a welcoming, supportive team
• Enjoy your job and have fun!

As a business owner with Walfinch, you’ll have a wide range of business streams and the power to improve the quality of life for so many people!

Walfinch understands care franchising and what care franchisees want. Its managing director, Amrit Dhaliwal, is a proven business leader who knows home care franchising from the inside – he has personal experience as a home care franchisee and still owns a Walfinch franchise with his sister Kam Gill while managing the overall franchise. Amrit knows first-hand that the development and support of incoming and existing franchisees is crucial to a successful care business.

Walfinch knows that in the care business values are not merely a ‘nice to have’ business extra – they are essential to your success.

Walfinch’s values are based on the Mum Test. When deciding what care is best, how it should be delivered and who should deliver it, the company always asks: “Would I like this for my own mum?” If the answer is no, Walfinch thinks again.

The company believes that high-quality care starts with its teams of caregivers, so it prioritises caregivers with above-average pay and working conditions, which attracts and retains the best people. Eight out of 10 Walfinch caregivers remain with the company year-on-year – higher than the care sector average.

The company also tries to ensure everyone in the Walfinch team enjoys a little fun every day. A happy team means happy clients and happy franchisees, leading to more personal recommendations and organic business growth.

Care is, rightly, a highly regulated business and Walfinch always abides by – and strives to exceed – all the national regulations and standards, while making it as straightforward as possible for franchisees to achieve the highest standards.

How does the Walfinch franchise business model work?

The Walfinch franchise model’s success is driven by its values and professional standards of care, combined with the careful deployment of technology to future-proof your business in the digital age.

Franchisees benefit from technology provided to streamline most administrative tasks, so they can spend more time on building rewarding relationships with care clients and customers, which drives more business.

Did you know?

Walfinch has an expected revenue of £585,077 after 2 years!

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Franchisees’ care teams use technology that ensures care, medication and client health are carefully monitored and which allows clients’ families, caregivers and the franchisee to interact with each other.

This makes it easier to ensure care standards are always upheld and communication maintained, which leads to happier clients and more personal recommendations. Walfinch is a white-collar management franchise and there is a choice of both single-care franchises and multi-unit opportunities.

What type of franchisee is Walfinch looking to recruit?

First and foremost, do your values align with Walfinch’s? Could you personally pass the Mum Test? 

Walfinch looks for franchisees who are:

• Driven by a desire to deliver the highest quality levels of care.
• Enthusiastic to grow professionally and personally.
• Keen to build a successful care business that benefits their community.
• Wanting to build a valuable asset for themselves.

Walfinch welcomes prospective franchisees with and without previous care sector experience as the company provides extensive initial and ongoing healthcare training and support.

Training and support

A comprehensive package of training and support, along with business advice, is provided to all Walfinch franchisees.
Initial franchisee training includes:

• A 10-day initial formal training programme
• Help with Care Quality Commission (CQC) registration
• A 90-day business launch plan
• Marketing and business development training
• Software training
• Assistance with office set-up
• Weekly support meetings
• A full administrative system
• An operations manual
• 250 business cards and 500 A5 leaflets.

Ongoing training and support includes:

• 45 hours of ongoing training and support annually
• Recruitment workshops to help you recruit and retain the very best caregivers
• Business development workshops (monthly) to help you grow your business
• Compliance coaching to ensure you meet - and exceed - the highest regulatory standards
• Business coaching
• Periodic CQC-style inspections led by the franchisor to prepare you for the all-important official CQC inspections or care inspectorate in Scotland, Wales and Northern Ireland.

Financial information

Start-up costs can vary, but the minimum investment required is £44,000-plus VAT. The company also charges a management support fee (MSF) of five per cent (plus VAT).

Six out of 10 Walfinch franchises achieve turnover of £319,000 after Year 1 and rates in Year 2 typically beat predictions. The right franchisees have the potential to achieve turnover of £852,800 by Year 3.

The company states that expected revenue for years one to five is:

• Year 1 - £319,000
• Year 2 - £585,077
• Year 3 - £852,800
• Year 4 - £1,050,944
• Year 5 - £1,277,936

What locations is Walfinch looking to operate in?

The company has franchises available across the UK.

What are the franchise terms of agreement and renewal?

The franchise agreement lasts for 10 years and comprises two five-year periods.

Why is Walfinch a good investment?

This care provider delivers an essential service to a client base that is consistently growing and offers a recession-resistant business model that has the potential for significant financial returns.

It’s committed franchisees are supported by a dedicated leadership team. For their investment, franchisees get:

• Lead referrals
• An exclusive territory
• Comprehensive training
• Access to a franchise network of like-minded fellow franchisees
• Dedicated business coaching and ongoing support
• Assistance with recruiting carers
• Association with a prestigious brand
• A tried and tested business model that has a proven success rate, significant potential financial returns and strong cash flow
• Technological procedures and customer management systems that provide efficiency and retain quality.

Almost 12 million people in the UK are aged 65 and over, 5.5 million are 75-plus and 1.6 million are 85-plus. All these figures are growing and will continue to do so.

The ageing population means the demand for care services exponentially surpasses supply, so the size of the care industry is growing.

But the care market is not limited to older people. Walfinch offers many types of care, including elderly care, home health care, personal care, and care for people with dementia, Alzheimer’s disease, multiple sclerosis and many more.

There are always people who require care and with Walfinch you could be the one to provide it.