Franchise manager, Carri Walters, stepped in to offer her extensive support and guidance to Malton franchise owners Shaun and Emma Reed
Blossom‘s commitment to care runs through every layer of the business and that includes its valued franchise family. So when its Malton (Yorkshire Wolds) branch suddenly found itself without a registered manager – an essential requirement to operate the business – its executive team at the head office sprung into action!
Franchise manager, Carri Walters, stepped in to offer her extensive support and guidance to Malton franchise owners Shaun and Emma Reed. This enabled them to continue operating safely and efficiently and meant they continued to deliver on their promise of expert care to clients who come to rely on them.
Carri also assisted with the search and recruitment process for a new full-time registered manager who would uphold the ethos and values of Blossom Home Care.
“The support has been great from John, Fiona and all of the team,” explains Shaun. “This is why I bought into a franchise with Blossom Home Care.”
This is just one of many examples of the hands-on, wraparound support the home care franchise offers all franchisees. It starts from the moment a prospect enquires, helping to decide whether it is the right fit. The team then assists with securing funding and setting up and running every single aspect of the new business.
The Malton franchise’s new registered manager is now in place and the business continues to thrive.