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In the business of making a difference

In the business of making a difference

Few franchises can boast such potential to change lives for the better as Right at Home

Right at Home has always set the bar high. In 2010 the brand was introduced to the UK market by Ken Deary, a former British Franchise Association Franchisee of the Year with McDonald’s. Ken already owned a residential care home and knew that good homecare was hard to come by.

By adapting Right at Home’s American system for the UK market, Ken was able to offer a business model operating predominantly in the self-funded marketplace that was easily scalable, recession resilient and sustainable. This model has been perfectly placed to meet the increasing demand from the UK’s fast growing elderly population and their families who are looking for alternatives to residential care.

Tailored support

The company’s UK head office is based in Liverpool and its Rightstart programme provides detailed and tailored support to more than 60 franchisee-owned offices around the country. This high level of training and support throughout each stage of the 10-year franchise agreement means you don’t need previous sector experience, as the company will support you to recruit an experienced care professional so that you can focus on business development.

Right at Home franchise owners have independently awarded the company a Five Star Franchisee Satisfaction score for a record seven years.

Main priority

Maintaining dignity and independence is the number one priority at Right at Home.

Kev and Amy Popat, the company’s 2019 bfa Franchisees of the Year, assign each client a small, regular team of caregivers. This continuity, plus Right at Home’s preferred minimum visit Rtime of one hour, helps to foster strong relationships and ensures visits are never rushed. It also means the company can spot small changes in clients’ health and well-being and act quickly to minimise the risk of deteriorating health or hospitalisation.

Kev explains: “Imagining my gran receiving care from someone who has no interest in her is the reason I’m here today.”

Quality drives growth

Right at Home’s motivation has always been to be the best rather than the biggest. If you believe that quality drives growth and recognise its commitment to building a brand to feel proud of, get in touch with the company.

Right at Home’s rigorous two-way evaluation process will make sure you have the skills and attributes you need and the company will give you the tools, resources, guidance and support to succeed.

Right at Home has seen strong group performance since its foundation and more than 80 per cent of last year’s new owners earned their projected revenue - or more - in their first year of trading. With Right at Home you can make a difference, every day.

At a glance Right at Home UK



Number of franchised outlets:


Location of units:

England and Wales

Investment range:

up to £130,000

Minimum required capital:



Kate Dilworth. 07825 047344

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