My franchise story: How my Walfinch care franchise is transforming lives

Tiffany Meachim explains what are some of the greatest pleasures of being a Walfinch franchisee

“It’s never too late to improve a life,” says Tiffany Meachim, managing director of Walfinch Mansfield. “Our client Patrick, who is prone to balance problems, was only able to complete ten to 15 steps unaided – so his family were stunned on the day that he got up from his chair and walked upstairs. It was something he had been unable to do for years.”

The transformation was down to Tiffany and her team. Patrick, who is in his 50s, has had mobility problems since an accident when he was seven and a stroke 10 years ago. He became an hourly care client with Tiffany’s Walfinch service in March 2021.

“After daily visits from our care team, who accompany Patrick around his village on social calls and help him with physiotherapy exercises, he can now walk up to 200 yards!” says Tiffany.

His family told Tiffany how pleased they were to see the huge improvement in his mobility since her team started working with him. Patrick says: “Walfinch Mansfield is one heck of a company. Everyone who works there from the office staff to carers has been absolutely amazing.”

Rewarding feedback

Tiffany says: “One of my greatest pleasures as a Walfinch franchisee is hearing stories like this. I often get messages telling us what a difference we have made in clients’ lives.

“I pass them all on to everyone including carers, office staff and management because we are all part of one team working together to improve the quality of life for our clients. The results speak for themselves.”

Rewarding income

Tiffany is rewarded by growing her business too, and last December won an award from Walfinch as the franchisee with the highest turnover growth. Walfinch chief executive, Amrit Dhaliwal, says: “Tiffany grew her business from launch to deliver over £48,000-worth of care in December 2021 – double the usual expectations in terms of care hours by week 52.”

Tiffany, who has a management background, says: “As well as the rewards of delivering high-quality care, the high point for me has been hitting the targets we put in place when we started and going above and beyond them.” She aims to reach a turnover of £750,000 in year two.

She says: “Walfinch has great initial training, good support from the onset and the continuous support has been excellent.”

Amrit adds: “Her success is down to quality networking, following the Walfinch franchise model and a mature and realistic attitude – and she does all this while caring for her son Henry, with the support of her husband Ian, and being an active member of her community.

“I knew soon after she sought me out at a meeting that she had the makings of an outstanding franchisee.”

At a glance

Year established:

2021

Number of franchised outlets:

22

Location of units:

across the country

Total investment:

£90,000

Minimum required capital:

£25,000

Contact:

Simon Mills, 020 4541 4545, franchising@walfinch.com