Chips Away Case Study: In Demand

Chipsaway franchisee Ian Moyle joined the network five years ago and he couldn’t be happier with how things are going

Ian Moyle previously worked as an AA patrolman and although he loved being out and about, getting people back on their journeys, the hours were always unsociable. “I felt I was missing out on family time, which I didn’t like,” Ian says.

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He adds: “A few years into running my franchise, my son Josh unfortunately lost his job and purely by accident he ended up coming out with me, which is when we discovered he was pretty handy with a spray gun.

“We worked out of the same van for a while, but, while I love the fact we’re working together, it was perhaps a bit too close a working arrangement and he now has the responsibility and autonomy of working from his own van.

“Recently we’ve taken on a third van and employed one of Josh’s friends from college, Liam, who is just getting up to speed and doing really well. “I decided to go down the multi-van route instead of opting for a CarCare Centre straight away essentially to keep overheads to a minimum and it’s working nicely. Ultimately, I do foresee us moving into a fixed-base workshop, but I also want to maintain a mobile presence, as so many of my customers value the convenience we can offer through this.”

ChipsAway is the UK’s leading automotive paintwork repair specialist, with a nationwide network of around 300 technicians providing high quality, on-the-spot repairs to minor damage such as paintwork scratches, bumper scuffs and kerbed alloy wheels.

Repairs are completed within a matter of hours and at a fraction of the cost of traditional body shop repair methods. With 34 million vehicles on the road and over 23 million repair opportunities each year, demand for ChipsAway repairs is higher than ever before.