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Frequently Asked Questions

Get everything you need to know to start running a franchise. Discover the business model for you and find information covering everything from the legal requirements to how to furnish your franchise properties.

  • Q. How is a franchisee’s trading territory protected?

    Author: Louise Harris

    answered by Louise Harris

    Head of strategic partnerships at easyStorage

    Louise Harris writes: Not all franchises operate on a trading territory basis, but those that do will need to ensure the franchisee has ‘protected rights’ to trade in that area. First, the territory...

  • Q. When can a business be franchised?

    Author: Shelley Nadler

    answered by Shelley Nadler

    Legal director at Bird & Bird

    Shelly nadler writes: Having developed a business concept, it’s essential at least one pilot or operation should be established to ensure the proposed franchise system works in practice. As a general rule, such...

  • Q. Is a franchisee an employee of the franchisor?

    Author: John Pratt

    answered by John Pratt

    Senior Partner at Hamilton Pratt

    John Pratt writes: It’s a fundamental principle of franchising that franchisees operate their own businesses. Franchises are not a branch or subsidiary of the franchisor’s business, but a wholly independent business that operates...

  • Q. How are online sales managed across a franchise network?

    Author: Shelley Nadler

    answered by Shelley Nadler

    Legal director at Bird & Bird

    Shelley Nadler writes: Franchisees often operate their own websites for online sales, either as a page on the franchisor’s main website or as a standalone site. Some franchisors may wish to prevent or...

  • Q. Do I need business experience to run a franchise?

    Author: Louise Harris

    answered by Louise Harris

    Head of strategic partnerships at easyStorage

    Louise Harris writes: Typically, franchisors are offering a franchise package that delivers a training programme to allow ‘inexperienced’ people to run their own businesses. This may include both business skills and appropriate...

  • Q. As a franchisee, can I earn an income from day one?

    Author: Brian Duckett

    answered by Brian Duckett

    Chairman of The Franchising Centre

    Brian Duckett writes: Your question provides an ideal opportunity to discuss the difference between profit and cash and how these are treated in the funding or business plan you prepare. One way or...

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