Seniors Helping Seniors solves two key problems faced by the UK’s ageing population
When systems are broken, innovation is needed. Social care in the UK is broken and Seniors Helping Seniors is that innovation.
The company is built on two simple ideas: elderly people can help each other age more happily and gracefully and seniors who give, and those who receive, benefit equally.
Kieran Yocom, who founded Seniors Helping Seniors 20 years ago, says: “No human should leave this earth without feeling love, dignity and compassion. So the more we grow, the more people we can reach, the better.”
An ageing society brings two key challenges: people work much longer and more people need care and support. Seniors Helping Seniors impacts carers and customers. The franchise model helps solve both age related challenges. Experienced older carers are the core of the organisation, while customer terms are unique and award winning.
Winning the Top 20 Most Highly Recommended Care Groups award for three years running has been a significant achievement for Seniors Helping Seniors.
Christian Wilse, founder of Seniors Helping Seniors UK, says: “Some of the 664 groups in the competition this year have hundreds of centres batting for them. We have five, so I’m immensely proud of our franchisees.”
The number one problem in the care sector is finding and keeping carers and Brexit threatens to make the problem worse. But it’s not an issue for Seniors Helping Seniors.
“We advertised for carers once and we have an endless resource of outstanding carers,” Christian says. “Most of our carers could not work for other care companies, so I’m in the clear blue water I’ve been looking for all my working life. And we are now inviting people living in the south east and east of the UK to join us for phase three of our expansion plans.
“Phase one, which was adapting 20 years’ of American expertise to the UK and our pilot centre, is now complete, as is phase two, which was successful pioneering franchises.”
The cost of owning and running a Seniors Helping Seniors franchise is the lowest of any of the other top 20 care groups in the country. Clients are self funders and referrals come from charities, GPs, frailty consultants and dementia specialists.
Care does not include ‘personal care’ or medication. Part and parcel of the innovative care model is no regulation fees, because the service is out of the scope of the Care Quality Commission.
Processes are also super efficient. Earnings and projections are attractive for prospective franchisees and the franchisor supports individual objectives. People looking for a management franchise they can run from home, who want to support their local community and do good for people have a once in a life time opportunity to do so.
Many Seniors Helping Seniors clients, along with their families, have become advocates of the business. The company’s carers say it’s the best job they’ve ever had and franchisees say finding Seniors Helping Seniors was like a “breath of fresh air”. The company trademarked the phrase ‘We change people’s lives’ for good reason.
At a glance Seniors Helping Seniors
Number of franchised outlets: 5
Location of units: south east and east UK
Investment range: £55,000
Minimum required capital: £25,000