Oven Clean Case Study: Reaping The Rewards

Graham Kerridge invested in an ovenclean franchise and hasn’t looked back since

After 16 years as a prison officer, last September Graham Kerridge decided the time was right for a change.

“Ovenclean’s professional corporate image and interesting story stood out for me, so as soon as I could I went online to find out more,” he explains. “In the event, the voluntary redundancy I had been offered was revoked, but I liked what I’d seen so much I booked myself onto one of Ovenclean’s open days at their head office in the Midlands. “I was even more impressed with the offering once my wife and I had attended the open day - we left with huge grins on our faces and eager to get started.”

BANK LOAN

Soon after, having secured a bank loan to fund the investment, Graham began his training with his business mentor - an established franchisee - and has continued to be busy ever since.

“Head office has been a huge support since my launch to help increase demand for my services locally,” he says. “They recommended I put together a Facebook page for my business and it’s been a success. I’d say about 40 per cent of my leads come through this source now.

“Another 40 per cent of my work comes through recommendation and that’s one of the best things about the Ovenclean franchise model - once a customer has their oven cleaned for the first time, they are invariably delighted by the results and tell all their friends.

“I’m just into my second year, so I also expect to be getting lots more repeat custom.” Life now as an Ovenclean franchisee is very different for Graham: “It’s hard work, but you don’t mind putting the effort in, as at the end of the day you’re the one reaping the rewards.

“You’re not doing it alone, though. The advice and support I get from head office is invaluable. I can’t praise them enough.