Petpals

About Petpals

Petpals is the biggest pet care franchise in the UK, established all over the UK as a trusted and reputable brand. Petpals offers a variety of pet support services for homes, including dog walking and home sitting, puppy care and home boarding services. The company also provides some medical support, such as micro-chipping and administering some types of medication to cats and dogs.

With nearly half the UK population owning a pet, with 8.9m pet dogs in the country, Petpals provides pet owners with a secure and reassuring service, by providing less stressful options to catteries and kennels, and ensuring pets are safe and well while owners are away.

These services have earned the brand a high level of trust and loyalty from clients, making this a fantastic opportunity for anyone passionate about animals and keen to start their own franchise business.

Where is the Petpals UK franchise based?

The head office of Petpals is located in Andover, in Hampshire.

Where can you find a franchise territory for Petpals for sale?

There are territories available for franchises, all over the UK. There are also occasional resale franchises available, and it is worth contacting Petpals to find out information on these.

How much does a Petpals franchise cost?

To start your own Petpals franchise, you’ll need to invest an initial vee of £12,500 plus VAT. You may also need to purchase or lease a property to manage the business from, and a pet-friendly vehicle which can be used for transportation services. This may cost around another £7,000.

What funding support can you get to start a Petpals franchise?

Funding may be available from the franchise department of most major banks, and Petpals can provide advice on this process if needed.

Petpals also offers an Easy Start package, which allows you to invest in the franchise in a more manageable way. This involves paying for training and marketing support in order to get started, and repaying the remainder of the franchise fee in installments, over the course of the franchise agreement. This allows franchisees to build a successful business in a sustainable way, and pay back while they earn.

What experience do you need to start a Petpals franchise?

As a pet-focused business, it’s essential that potential franchisees have a strong sense of enthusiasm for pets and can build good relationships with pet owners. It can be helpful to have some experience with animals or pet-related services previously, and you should be able to manage a service-centred business in a friendly, caring and professional manner.

What training and marketing support is available with a Petpals franchise?

Petpals offers a thorough training package to all franchisees, but specific training will vary according to your individual background and experience levels. Franchisees undergo three days covering operational and pet care skills, and depending on your history, your training will focus on the areas you need more support in.

If you are lacking extensive pet care experience, you will be coached through more of these skills, and if you require more business or organisational support, then your training will cover more business-related topics.

Did you know?

Petpals has outlets available across the UK

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There is also further support available on other key aspects of running the business, including managing employees and understanding employment law, growing the business and marketing advice. If you reach the stage of wanting to resell your franchise territory or expand to another, Petpals can help find the right buyer or assist with looking at additional areas.

As well as the initial training programme, Petpals also runs annual conferences, where franchise owners are given up to date information on services and the industry, as well as tips and advice from more experienced franchisees, workshops on business development, and the chance to network across the company.

What opportunities and profits can be made by being a Petpals franchisee?

The pet industry in the UK is worth over £4m, with 49 per cent of the UK population owning a pet. Petpals has grown into one of the most trusted franchises in the industry, by offering pet owners the security and confidence they require that their pets will be well cared for, allowing the brand greater freedom to work and travel at ease.

Working with a well-established brand gives potential franchises a strong advantage, if you are keen to enter into this industry. With a growing market, this can be a great business opportunity for anyone who is passionate about animals, and loves the idea of spending every day providing them with care and attention.

As a flexible and adaptable business, a Petpal franchise can be designed around your own lifestyle and personal preference. Franchisees enjoy a varied and diverse working life, with the chance to gain great profits as well as enjoy a rewarding career.

A review of the steps to start a franchise with Petpals

To start the process of beginning a franchise with Petpals, you will first need to go through their detailed information pack to understand more about the business and how it operates, and complete the relevant application form so that the company can have some insight into you.

You’ll also be required to complete a confidentiality agreement, before going further.

If your application meets Petpals’ initial requirements, you will then be invited to a discovery day held at a nearby franchise, where you can get a first-hand view of the business in operation.

You’ll be able to ask questions to existing franchisees, as well as speak to customers about their experience.

This is then followed by an area assessment to determine territory, according to your finances and background, as well as getting support from Petpal in developing a business plan, to secure funding. If everything goes well, you will then receive a decision and a franchise agreement.

To start on your Petpals franchising journey, fill in the enquiry form found on this page.