Career Change

Former pharmaceutical industry worker Moira Tonge has invested in an Extra Help franchise

Extra Help, the home help and domestic cleaning franchise network, is delighted to welcome new franchisee, Moira Tonge, an enthusiastic woman who is now running the company’s Rickmansworth franchise.

Moira worked for 15 years in the pharmaceutical industry, starting off as a PA and then progressing through to quality and compliance roles at a clinical imaging centre.

Personal ambition

An incredibly thorough person with an eye for detail, Moira was always passionate about providing a high quality service to customers, including other pharmaceutical companies and universities, ensuring that the company adhered to strict standard operating procedures.

However, Moira had a personal ambition to focus the next step of her career within the care industry.

She says: “We all hear stories of people who provide help to older relatives but, due to day-to-day life, can’t give as much time as is needed. I love the idea of being able to help ease the burden for people who need help to make their lives more comfortable.”

Moira learned about Extra Help when she posted on social media that she was looking for a new opportunity. A relative responded, recommending Extra Help and suggesting it might be the ideal business for her.

Positive conversation

Moira had a positive conversation with Extra Help’s head office and, when she read the literature that was subsequently sent to her, felt the genuine passion behind the words and knew it was perfect for her.

“It just ticked every single box and I knew this was me to a T,” she says. “It seemed absolutely ideal.”

Moira says the support she has received from Extra Help to date has been fantastic: “I know it’s early days, but they have been amazing.

It’s so rare to find people like them who have that much drive and energy - it’s a fantastic team and everyone I have spoken to has been very supportive. I know I can learn a lot from them.”