InXpress’ 100th UK franchisee poised to open for business

Redundancy victim Matt Strutt currently in training ahead of launching InXpress Gatwick

InXpress has welcomed its 100th UK franchisee, 21 years after franchising its business concept.

Matt Strutt (pictured) is the global shipping solutions specialist’s 100th recruit and is currently completing his initial training with Duncan Bird, franchisee number 101.

“I can’t believe how thorough the training programme is,” says Matt, owner of InXpress Gatwick.

“I thought I already knew everything there was to know about sales, but the InXpress system is so comprehensive. I’ve not only received a refresher course, I’ve learned new techniques for my new business and can’t wait to start.”

Matt was made redundant this year, but was determined to turn this setback into an opportunity.

“I have four children and wanted to make sure they were going to be okay, as well as finding a business I could pick up quickly,” he says.

“My particular strengths are customer service and sales - I love talking to people. InXpress is built on this, which was a big motivator for me to invest in my own InXpress franchise.

“I read recently about how life is not a journey, it’s a dance. I think too many of us are so focused on our end goals that we forget to enjoy the dance.

“So although I was made redundant - and it was an incredibly painful time - I’ve since realised it has made my life better. There is no way I would have taken the step out of a well paid job otherwise. It would have been too risky, even though I always wanted to run my own business.”

InXpress has around 380 franchisees worldwide. To reach the 100 milestone in the UK demonstrates the strength of the brand, even during a global pandemic, according to UK country manager Jon White.

“We’re delighted to have Matt and Duncan on board,” he says.