Home Instead has continued to demonstrate overwhelming success and excellence in the care sector throughout the ongoing pandemic
Home Instead’s proven business model and support for franchisees has allowed their high-quality home care services to continue even throughout the most turbulent of times.
Caring is at the heart of everything Home Instead do and is reflected through their numerous care sector accolades, including ranking as the number one most recommended care company in the homecare.co.uk awards.
This is praise indeed as it is based directly on the reviews from the most important people - the wonderful clients they care for.
Overall, 50 Home Instead franchise offices were featured in the regional Top 20 Home Care Providers regional awards.
Specialising in the care of older people gives franchisees a clear focus. Their unique home care service, which is companionship-based, allows clients to remain living independently in their own homes, where we would all like to be.
A caring success story
The franchise has over 224 local franchisees operating in the UK, providing outstanding care and outstanding results, and globally over 1,800 across 12 countries.
The Home Instead network was set up in the UK in 2005 and is so successful because everyone shares the same ethos and belief in their vision of ‘changing the face of ageing’ and improving the lives of our older generation.
The business model places franchisees and their teams at the heart of their local community as thought leaders and employers of choice.
The passion shown by Home Instead franchisees and their caregivers has been widely acknowledged by peers within the care sector.
Home Instead is a well-recognised and admired brand in the care sector. With an ageing population, there are high levels of demand for home care and franchisees enjoy huge growth opportunities.
An ‘outstanding’ reputation
Home Instead has over 65 ‘Outstanding’ ratings from inspections by the Care Quality Commission (CQC) for the care they provide, more than any other home care provider, which is something they are justifiably proud of.
Not only do their clients rate them highly, so do their network of franchisees. The franchise has received many awards and accolades and has consistently achieved a 5-Star rating in the WorkBuzz annual Franchisee Satisfaction survey.
Franchisees rated Home Instead on attributes such as the quality of their new franchisee induction training, the level and quality of ongoing support provided, their relationship with the franchise and whether they would recommend the Home Instead brand as a franchise opportunity to others.
Awarded for their dedication to care
Home Instead continue to be recognised both nationally and regionally in prestigious awards, a testament to their high-quality services and dedication to caring for the elderly and vulnerable in our population.
This year has seen a number of finalists and winners from Home Instead. They have been shortlisted in the Laing Buisson awards as finalists in the Homecare, Public Private Partnership and Outstanding Response to COVID-19 categories.
The company’s ‘COVID-19’ Taskforce, which was set up in direct response to the pandemic, has been shortlisted in the Home Care Heroes Awards 2020 in the Innovation category. The Taskforce supported franchise teams across the UK, advising and sharing the latest developments, government advice and guidance in the early months of the lockdown and beyond.
In franchising, Cath Chalton, owner of Home Instead Wirral, was delighted to be named Franchisee of the Year in the Encouraging Women into Franchising Awards for her exceptional contribution to both caring and franchising.
Delivering the best care with the best technology
Home Instead has continued to invest in pioneering technology to enhance the home care they provide, ensuring their elderly and vulnerable clients are safe and well.
Technology will never replace person-to-person contact, but it can bring huge benefits to clients’ lives, particularly in the hours that caregivers are not present.
Lockdown has seen many seniors isolated from their loved ones. Local Home Instead franchisees have been providing technology, including laptops and tablets, to help their elderly clients connect with their families and friends.
Once again, the Home Instead brand is leading from the front, launching the social care sector’s first Digital Health Library and tablet scheme through a partnership with the highly respected Organisation for the Review of Care and Health Apps (ORCHA).
Join an innovative and pioneering franchise
Home Instead is a management franchise, so no care experience is necessary. But if you are caring and passionate and have the skills to be an effective leader, you can embrace their exceptional business model and make a real difference.
Owners are provided from day one with ongoing support from their highly experienced 60-strong national office team.
This year, Home Instead has continued to host virtual discovery days, which of course is in keeping with current times, providing a wealth of information about owning a franchise.
They are also delighted to have welcomed 14 new franchisees to the Home Instead network, despite all the difficulties the pandemic is creating for everyone.
There are territories currently available throughout the UK, including a small number of resale opportunities that may suit potential owners looking to buy an already established business.
At a glance home Instead
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Imogen Clarke 01925 730273
All care images taken in 2019