Leading the way in the domestic cleaning market

Molly Maid franchise owners have bounced back to rebuild their businesses

The last few months have confirmed why Molly Maid leads the way in the domestic cleaning market, attracting more and more customers and providing franchise owners with an exciting and prosperous business opportunity.

When challenges arise, the strongest rise to the surface and you’ve only got to look at the way the company’s franchise owners have navigated a turbulent few months and bounced back to rebuild their businesses to see this, while showing genuine care and reassuring their teams and customers every step of the way.

You are never alone

Molly Maid says it would never have developed such a strong brand without a close partnership with its franchise owners, understanding their needs and their efforts to deliver a reliable and consistent service. Recent months have shown how much this relationship has been appreciated.

Janine Symondson, Thame, says: “I have really appreciated the daily memos - fantastic leadership and guidance through this challenging time.”

Louise Bain, Chester, explains: “I wouldn’t have known where to start without the regular updates from the support office and I’m very grateful for all the help and advice.

“This is a very scary time for all of us. This unprecedented time has been made much easier due to the tireless work of the support office. Thank you all so much.” Denise Walker, Berwick, says: “How do I put into words how much the Molly Maid family means to me?

“The concern and support from all have made me realise the special place we all hold within this circle and would be envied by many other businesses at this time.”

For more examples of positive feedback from Molly Maid franchise owners, click the link under the support section on the ‘Owning a Franchise’ page of the company’s website.

In safe hands

In collaboration with its SEO and paid search partners and the investment by Molly Maid support office and franchise owners, the company is now seeing enquiries from new customers surpass pre- COVID levels, nearing 5,000 new leads every month.

The Molly Maid website and comprehensive marketing tools share its trademarked Homesafe procedures, including the company’s specialist sanitizing products, giving new customers the reassurance they need to be sure the cleaning of their home is in safe hands.

Enduring and trusting relationships with customers

When you combine care for the cleaning service Molly Maid provides with its constant communication throughout this crisis, it is no surprise the company has such a strong bond with its customers.

Molly Maid never takes for granted the trust its customers place in the company, which is why so many have trusted it to return to their home.

Take a look at the Trustpilot feedback on the Molly Maid website to see the delight of its customers.

At a glance Molly Maid UK

Established:

1984

Number of franchised outlets:

68

Location of units:

across the UK, from Scotland to the south coast

Investment range:

£18,975 (plus VAT) and £7,000 working capital (£10,000 of the £18,975 is allocated to marketing for the first 12-18 months)

Minimum required capital:

at least 30 per cent of the total investment (£7,975). The remainder can be funded through a business loan

Contact:

Aaron Watson, director of business development. 01628 583765. awatson@mollymaid.co.uk mollymaid.co.uk/franchise