Franchisees Julie Bradley and Lianne Moore have joined a tightly knit community where experience is readily shared
Since becoming Choice Home Tutoring franchisees, Julie Bradley and Lianne Moore have found the support provided by company co-founders Jo and Colin Murphy invaluable.
Julie says: “Although we’re highly experienced as teachers and parents, we didn’t have much business experience and the prospect of setting up our own tutoring service was too daunting.
“Colin and Jo made the whole experience of us setting up our franchise not only possible, but smooth in every way.
“The coffee and croissants at our initial exploratory meetings immediately set us at ease. Colin and Jo were and continue to be extremely positive and encouraging, but very honest also about the potential pitfalls.”
Colin and Jo started Choice Home Tutoring 10 years ago and they know the business inside out.
“Their training regarding all the technology and systems is of the highest quality and they were also very patient when we didn’t get things right the first time,” Lianne says.
“The manual Colin has produced is extremely comprehensive, but there has also been phone support whenever it has been needed.
“They have been very generous with their time and expertise, letting us sit in on phone calls with clients and tutors, and also sharing clients and tutors as we have begun to establish ourselves in the Stockport area.”
During lockdown, Colin and Jo organised weekly online meetings with every Choice Home Tutoring franchisee, establishing a tightly knit community where experience is readily shared.
“Nothing seems to be too much trouble for Jo and Colin,” Julie says.
“They are extremely professional and personal in their approach, genuinely believe in the service they are offering and are always open to suggestions as to how to improve.
“They have allowed us to develop at our own pace with much encouragement and an essential sense of humour. We know they will always be there for us, however long it takes.”