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Pets 2 Places

A unique pet transportation service that offers a high-quality transport option for owners to accompany their pets when travelling
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Minimum Investment


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Business Type


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Funding Support


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Total Investment


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Franchise Fees

10% (minimum of £100 per month) + £100 operational support fee

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Expected Revenue After 2 Years


About Pets 2 Places

Pets 2 Places is a unique pet transportation service that offers a high-quality transport option for owners to accompany their pets when travelling. Founded by Claire Harris, who saw a need for owners to be able to get their pets to appointments but struggled with human taxis who were not accommodating.

Recognised as an industry leader and the world’s first pet taxi franchise, Pets 2 Places use a car rather than a van and transport only one family’s pets at a time. This is unique in the pet transport world.

Pets 2 Places believes the wellbeing of pet and owner is paramount. When an animal can sit with their owner whilst being transported safely, both pet and owner are calmer and more relaxed, thus offering a better service to both pet and owner.

This has been a very successful and well-received service in its founding town of Milton Keynes with high praise from both customers and the wider community including Age UK and Social Services as well as the police calling upon Pets 2 Places to help where needed.

Pets 2 Places is very much a community-based service, providing not just pet transport but helping where possible to support the local community.

How does the Pets 2 Places franchise model work?

A winner at the Women Leaders Awards 2019, Claire set up Pets 2 Places with the ethos to build a successful business that contributed to the community, created a great income stream and gave her the flexibility to build the business around her family.

This drives the franchise model. As a Pets 2 Places franchisee, you will use the proven blueprint of Milton Keynes to create and build you own local business.

Operating from your home, you will be given an exclusive territory where you can grow your business in a meaningful way that works for you. You will be given the support you need to help realise your goals, whether that be a sole trader full-time position or employing a team and working part-time yourself. Much of the start up costs are included in your franchise fees so you can easily budget your overheads and be clear of your cashflow. 

How much does a Pets 2 Places franchise cost?

Whilst the cost of the franchise is £5,000, there is an expectation to buy a specific vehicle, although it does not need to be brand new. Franchisees have the potential to start earning straight away.

Profit realisation (factoring in initial investment and fees) will be varied depending on commitments with the vehicle. For franchisees looking at operating on a full-time basis, it is possible to be operating profitably within your first year.

Successful franchisees will be welcomed to apply to extend their territory if surrounding areas are available.

What is Pets 2 Places looking for in its franchisees?

Pets 2 Places is looking for people who are natural-born animal lovers and helpers who would like to use these attributes to carve out a career that is meaningful and rewarding to them.

Whilst having a working knowledge of IT would be advantageous, you don’t need to be an experienced business professional. Customer care and a love of animals is core to the Pets 2 Places service.

The business uses technology and provides comprehensive support and training to help you with the business side of things.

This can be a very emotive business, there are highs and lows as you deal with a range of scenarios from picking up a puppy with a client and sharing that euphoria, to being the support as a client says goodbye to their beloved companion. As such you will need to be able to show compassion and empathy while remaining in control and guiding a situation with the welfare of the client and pet at all times.

What training and support does Pets 2 Places provide its franchisees?

The initial training is conducted over three days from Pets 2 Places’ headquarters in Milton Keynes.

Over the three days, you will learn all the core skills and techniques to ensure you are able to transport any pet safely with a focus on welfare. You will, in collaboration with Pets 2 Places, fit out your vehicle with everything needed to start your business the day you return.

The initial training is very hands-on and you will accompany a member of the Pets 2 Places team on client bookings and practice what you have learned in a safe environment.

Each day you will cover part of the business side of things in a structured way to ensure you are comfortable with all the systems in use. This will include setting up all your social media accounts, newsletters and CRM and accounting package.

Within two months of completing your training, you will be visited by the Pets 2 Places team to benefit from further training and mentoring in your own territory.

In addition, you will have access to a number of experts in their field to offer additional support in aspects such as finance, social media and recruitment. There is a Facebook group for franchisees to help support each other and ask any questions as well as share their stories with likeminded people.

What locations or territories is Pets 2 Places looking to operate in?

Currently, Pets 2 Places is actively looking for franchisees in the Manchester area, Leeds, Bournemouth, London, and Birmingham as these are areas with a waiting list of clients.

Other areas are available on both full-time and part-time basis, depending on the region, so please fill out the form to get in touch.

What are the franchise terms of agreement and renewal?

The initial franchise term is five years, with the opportunity to renew for a further five years if agreeable by both parties.

Why is Pets 2 Places a good investment?

There is no doubt about it, the UK is a nation of animal lovers with the annual spend growing year on year with grooming and veterinary care taking the lion’s share along with food.

Pets 2 Places has found a growing number of people who rely on their companions, more so now than ever. But these people often do not drive or struggle with anxiety and benefit from support for these appointments.

The Pets 2 Places franchise allows you to build a business based on a working formula and an award-winning and widely respected brand that already has clients waiting in certain regions.

How in demand are Pets 2 Places’ services?

There is a growing population of pet owners, many of whom do not drive or are left having to make alternative arrangements to get their pets to appointments due to other commitments such as work and travel.

Relying on friends and family can be difficult, especially during difficult times such as we are seeing with the COVID-19 pandemic and most human taxi services will only transport pets at the discretion of the driver that turns up. This leaves owners facing a great deal of uncertainty and what could be a distressing time.

Pets 2 Places has seen enquiries increase significantly during the pandemic and it already has a waiting list of clients signed up to receive alerts of when a franchise opens in their area. This ranges from regular grooming appointments to holiday bookings and even a regular transport service for a well-known TV show.

Based on Pets 2 Places’ ethos of simple pricing backed by phenomenal care (for both the pets and their owners), Pets 2 Places enjoys a repeat business rate of 75 per cent to 85 per cent so once you start, you will have great recurring revenue potential. 

How do I start setting up my own Pets 2 Places franchise?

To find out more, or to request further information on franchising with Pets 2 Places, complete the form below and click on the ‘Request Free Information’ button now.

Enquire Now

Send a free enquiry to Pets 2 Places for further information!

Enquire Now

Send a free enquiry to Pets 2 Places for further information!

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