Radfield Home Care earns top franchisee satisfaction award

Workbuzz have issued the homecare franchise a five-star satisfaction award following franchisee feedback

Radfield Home Care has been given a five-star satisfaction award by Workbuzz for a second consecutive year.

The awards, which are based on anonymous feedback from franchisees, aim to recognise franchisors who are providing strong support to franchisees.

Radfield Home Care has rolled out several initiatives to help its franchisees as the brand continues to grow across the UK.

Its national office boasts one of the largest ratios of support team members to franchise partners in the home care sector, with one team member per two franchisee offices.

The business has particularly focused on providing an extensive onboarding programme known as Radfield Runway. In 2022, the training package was recognised by Princess Anne with a Princess Royal Training Award.

In 2023, it was also recognised at the annual Home Care Awards – winning the brand a ‘Team Support’ award and the title of ‘Most Outstanding Home Care Group.’

Dr Hannah MacKechnie, CEO at Radfield Home Care said: “We are so grateful to our fantastic franchise partners for their feedback that earned us this award. 

“At Radfield we are dedicated to providing thorough franchise onboarding and development support, earning this accolade for the second year in a row is heart-warming validation for the hard work of our franchise support team.”

Alex Green managing director and co-founder also commented: “Here at Radfield Home Care, we embrace growth, believe in strengthening our bond with our franchise partners, and continually work toward improving the quality of care we provide. 

“Our aim is not just to achieve recognition within the industry but to make a genuine difference in people’s lives, from our franchise partners to Care Professionals and our clients.”