The franchise business will contact you by means of email and/ or telephone only to the email address and phone number you have provided.
By submitting the enquiry form you are consenting to send your personal information to the selected franchise business.
You also agree to receive further newsletter email marketing from What Franchise.
What forms does a franchisor’s ‘ongoing support’ take?
Franchisors provide two types of support. First, the initial support to enable the franchisee to get up and running. This will consist of the initial training, supply of initial stock, a launch and promotion package and a manual, as well as an initial stock of stationery and, perhaps, some help finding premises. Secondly, the franchisor will provide ongoing support during the term of the franchise. Certainly, franchisors should provide continuing training to franchisees to make sure that they maintain appropriate standards. Franchisors will also provide updates to the manual. In addition, you would expect franchisors to provide continuing support, either through telephone, on-site or internet assistance, because franchisees need to be able to make use of the franchisor’s experience and expertise to resolve issues that arise during the franchise. Franchisees would also expect franchisors to provide marketing materials and back-up, normally in return for the payment of a marketing levy.
You might also be interested in
I’ve received the franchise disclosure document. What are the questions I should ask the franchisor?
Answered by John Pratt
John Pratt writes: In the UK, there is no legal requirement for a franchisor to provide any... read more
I’m a franchisee with one brand, but I’m looking to invest in another. What should I tell my current franchisor – Am I duty-bound to inform them at all?
Answered by Louise Harris
Louise harris writes: It’s good to see a franchisee looking to expand – especially when they see... read more
I’m quite close to investing in a brand. How can I be certain that the expected revenue projections they’ve supplied me with are genuine?
Answered by Shelley Nadler
Shelley Nadler writes: There are many different ways in which franchisors present revenue projections. Franchisors may illustrate... read more
Answered by Alan Wilkinson
Alan Wilkinson writes: Franchise resales may come about for a number of reasons. Often a franchisee will... read more
Exciting Franchise Opportunities
Companies to Consider
Assists in securing third party funding
Concept Claims Solutions
Crayola® Imagine Arts Academy™
35% to 40% profit, depending on the business model
£2,000+ per week (as per 2019)
Get expert franchising news delivered straight to your inbox
Franchise news, advice and new opportunities delivered weekly.
Must Read Articles
Added 2 years ago | 2 min read
Added 9 hours ago | 2 min read
Added one day ago | 2 min read
Find your next business opportunity
Search 100s of UK franchises and become your own boss today.
What Franchise Newsletter
Keep up to date with all the industry news