The franchise business will contact you by means of email and/ or telephone only to the email address and phone number you have provided.
By submitting the enquiry form you are consenting to send your personal information to the selected franchise business.
You also agree to receive further newsletter email marketing from What Franchise.
What information should a franchisor’s operations manual contain?
An operations manual should be provided by a franchisor, together with the franchise agreement. In combination they will detail how a franchisee should operate the franchised business both legally and practically.The operations manual is a crucial tool in relation to the operation of a franchised business and should detail how a franchisee should run the business to ensure that each franchise operates in a uniform manner.The exact detail in an operations manual will vary depending on the type of franchise, but will typically include matters such as how to use key equipment, stock management and operating procedures, IT requirements, insurance and reporting requirements, suggested trading hours, purchasing requirements, any required layout of any franchised premises or vehicles and guidance on merchandising, advertising and marketing. The operations manual may also detail employee requirements, from job specifications and uniforms to training and disciplinary policies.On a practical note, franchisors may use their operations manual to provide standard documents, such as stationery and ordering forms. A directory of the franchisor’s employees, job descriptions and contact details may also be provided and can be very useful.
You might also be interested in
Answered by Phil Archer
Phil Archer writes: The Bounce Back and CIBILs loans brought in last spring originally replaced the Enterprise... read more
Answered by John Pratt
John Pratt writes: First, you have to work out who is responsible for the poor performance because... read more
Answered by Louise Harris
Louise Harris writes: In respect of renewal fees, every franchise is different. Prospective franchisees are guided to... read more
Answered by Alan Wilkinson
Alan Wilkinson writes: An experienced franchisor will know what works and what doesn’t work when marketing its... read more
Exciting Franchise Opportunities
Companies to Consider
Turnover of £250,000 with gross profit of £95,000
Third party and personal investment
Get expert franchising news delivered straight to your inbox
Franchise news, advice and new opportunities delivered weekly.
Must Read Articles
Added 2 years ago | 2 min read
Added one hour ago | 2 min read
Added one day ago | 2 min read
Find your next business opportunity
Search 100s of UK franchises and become your own boss today.
What Franchise Newsletter
Keep up to date with all the industry news