In just five years Steve has built a thriving Aspray franchise business with a turnover of over £800,000, and now he’s expanding

Five years ago, Steve Robinson made a decision that would change his life.

After a successful career as an IT project director, he was ready for a new challenge, something that offered more personal satisfaction, more autonomy, and the chance to build a business of his own. When he discovered the Aspray franchise opportunity, something just clicked.

Fast forward to today: Steve’s franchise has gone from a standing start to a thriving business turning over more than £800,000 a year. And now, after completing his first five-year term, Steve has renewed his franchise agreement and expanded into a second territory, becoming Aspray Sheffield.

It’s been an exciting journey, and for Steve, it’s only just getting started.

“I have just completed five years as an Aspray Franchisee,” Steve says. “Running my own business during this period has been hard work and challenging at times, but it is also both enjoyable and extremely rewarding. I don’t think I could have chosen another franchise that matches me and my skills so well.

“All this has helped me make the exciting decision to expand my territory for the next five years into the whole of Sheffield, and I look forward to the additional challenges this will bring.”

Starting from scratch

Like many new franchisees, Steve didn’t have a background in insurance claims management. What he did have was strong project management skills, an ability to work with people, and a drive to succeed – exactly the qualities needed to thrive in the Aspray network.

With dedicated support from Aspray’s head office team, Steve quickly built his business from the ground up. From setting up processes, to building relationships with trusted contractors, to managing complex property damage claims, he embraced every challenge head-on.

And the rewards soon followed.

“Helping customers in their time of need has been one of the most satisfying parts of this business,” Steve explains. “You’re not just restoring a building; you’re helping restore someone’s life back to normal.”

The highlights of the journey

Reflecting on the last five years, Steve highlights five key factors that have made his journey with Aspray so rewarding:

• Growing a business from nothing to over £800k turnover in just five years.
• Strong support from head office – practical help and expert advice whenever needed.
• Immense personal satisfaction – making a real difference in people’s lives after an insurable event.
• Working with great contractors – trusted tradespeople who deliver exceptional results for clients.
• Transforming damaged properties – and seeing the happiness and relief on customers’ faces when the job is done.

Looking ahead

Expanding into Sheffield South and operating under the larger Aspray Sheffield banner marks the beginning of an exciting new chapter for Steve. With a bigger territory comes new opportunities, and Steve is ready to meet them head-on.

For anyone considering a similar move into business ownership, Steve’s story is a powerful reminder that with the right franchise, the right mindset, and the right support, remarkable success is within reach.