Meet the driving force who wants to build a family business

New Revive! franchisee Ian Scott has ambitious plans to have five car repair vans on the road within three years

Choosing the right franchise isn’t something that can be rushed.

Ian Scott, owner of Revive! Glasgow, took eight months to look at all the franchise opportunities of interest to him before deciding that Revive! was the one.

Team spirit

He says: “From initial conversations and dialogue with Revive! I got a feel for the culture, ethos and values within the business and that attracted me. There’s a real team there with openness, trust and transparency and that’s what drove my decision to join the franchise.” After a career in the food and beverage industry, Ian has spent the past 10 years as business development manager for a training company.

A desire to set up on his own, but lacking the technical knowledge necessary to take such a big step, led him to look at a management franchise - and he hasn’t looked back since.

Comprehensive training

Ian was impressed with the comprehensive training provided by Revive!

“It’s been full on, but I thoroughly enjoyed it,” he says. “Due to my background, I have better knowledge of some areas than others and can pick them up very quickly. The biggest thing was the technical side of it, but the training was really detailed and far surpassed my expectations.”

Some of the initial training took place at the company’s own training academy, but most of it was delivered remotely via webinars by Revive!’s experienced support team. Lisa Fenton, Revive!’s learning and development manager, overhauled all the modules to enable remote training to take place in view of the pandemic. She coordinates all the training for Revive! franchisees, with a wide range of modules available. As a new franchisee, Ian will have regular training courses planned in for his first 12 months, covering key areas such as sales and marketing, finance, leadership, recruitment and retention.

Experienced workforce

Ian opened Revive! Glasgow with two vans and a team of two experienced technicians.

His original plan was to set up as a family business with his son as the first technician, but with the onset of the COVID-19 pandemic Ian chose to hit the ground running with a knowledgeable workforce.

“With the difficulties presented by the pandemic, I made the choice to get started as soon as possible with two fully qualified technicians behind me,” he explains. “I’m still planning to build a family business, bringing my son in when the time is right, but for now my aim is to have five vans on the road within three years.”

In the meantime, Ian is focusing on building his business: “I’m going to get out there and drive the business, led by two main drivers: complete quality and customer service.”

Since opening, Ian’s technicians are being kept busy, gathering five-star Trustpilot reviews from delighted customers along the way. “It’s early days yet, but I’m delighted by the volume of business already,” he adds.

At a glance Revive! Auto Innovations (UK)

Established:

2004

Number of franchised outlets:

60

Location of units:

nationwide

Investment range:

£32,000

Minimum required capital:

£15,000

Contact:

franchising@revive-uk.com