Concept Claim Solutions enjoyed success at the 2024 Women in Insurance Awards, with two of its support team named as finalists
Concept Claim Solutions had cause for celebration recently when two of its franchise support team were named as finalists at the 2024 Women in Insurance Awards.
Michelle Mellor (claim manager) was recognised for the ‘Claims Professional of the Year’ award, while Rebecca Dean (head of franchise) received the same honour in the ‘Unsung Hero Award – Service Provider’ category.
The insurance industry has long been male-dominated, but there are signs the tide is turning as more women make significant strides and leave an indelible mark. Rebecca and Michelle were acknowledged for their remarkable contributions in driving positive change within their respective roles. Their dedication and leadership have, Concept Claim Solutions note, led to tangible business improvements and outstanding results.
Beyond her professional role, Michelle volunteers a significant portion of her personal time serving as the president of the prestigious Preston and Blackpool Chartered Insurance Institute (CII). In this influential position, she actively advocates for the inclusion of under-represented groups and promotes ethical practices, contributing to a culture of integrity and trust.
For her part, Rebecca volunteers with the Ivison Trust, a national charity working to keep children safe from exploitation. Most notably, she has advocated for policy changes while raising awareness about the prevalence of modern slavery.
