Monica and Alan Bower have been loyal customers for more than 25 years
OSCAR Pet Foods announced that Monica and Alan Bower from Waterlooville, Hampshire, were the winners of its search for the longest-standing customer. Originally introduced to OSCAR by retired franchisee, Jim Davis, they continue to receive a high-quality personal service from Lucy Morgan – their local nutritional advisor in Southampton.
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OSCAR holds customer loyalty in high esteem and always values customer engagement. In appreciation, the runners-up all received a limited edition gift box for their pets, with the grand top prize of free pet food and treats for a year being awarded to the Bowers – bringing back happy memories of life with OSCAR and three generations of German Shepherds.
Monica said: “It all began when OSCAR knocked on the door, 25 years ago. To our surprise, Jim Davis (having been a former work colleague of Alan’s) became our lucky introduction to a pet food service that almost joined us down the aisle on our wedding day!
“Nowadays, our fourth-generation, two-year-old German Shepherd, Sady, continues in the paw prints of her predecessors: enjoying all the benefits available to her from OSCAR. There is always something new to learn when you own a pet and we have nothing but praise for the expert knowledge, professional support, reliable service and healthy food – delivered right to our doorstep by Lucy.
“We are over the moon to have won the longest-standing customer prize, and, whilst still feeling lucky, we will always remember that our luckiest day was really the day we became OSCAR customers.”