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Is a franchisor legally obliged to provide me with a full list of franchisees in its network?
There is no legal obligation on the franchisor to provide a list of its franchisee network, either before a potential franchisee joins or during the franchise, unless the franchise agreement specifically provides for it, which is very unusual. Usually a person who is thinking of joining a franchise and carrying out investigations into the franchise business may request a list of franchisees in a network so that he can contact a number of them to find out what it is really like operating the business. Whether a list is provided will be entirely at the discretion of the franchisor. However, in practice many franchisors will provide the contact details for a number of franchisees that a potential franchisee may contact. While this may be useful, it is important that a potential franchisee gets the perspective from franchisees of differing levels of success within the network, and so may want to consider locating other franchisees in the same network as, naturally, many franchisors will only want to provide details of their more successful franchisees.
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