First Iconic Window Cleaning franchisees sparkle during inaugural training course

Initial onboarding session hailed a success by company

Iconic Window Cleaning has recently completed the inaugural training course for its first franchisees.

Adrian Steel will be adding an Iconic Window Cleaning franchise to his existing Wilkins Chimney Sweep and PVC Vendo businesses.

Wilkins Chimney Sweep and PVC Vendo are owned by Taylor Made Franchising, which also has a stake in Iconic Window Cleaning.

Simon Warren, who runs Thomas Cleaning’s head office in Chipping Norton, will be adding an Iconic Window Cleaning franchise to the business, allowing him to offer existing clients a window cleaning service as well.

Thomas Cleaning is also owned by Taylor Made Franchising.

Founder Andy Hiscock, who left a career in IT to set up Iconic in 2005, runs the business with partner Krystal Edwards.

He says: “It was great to be able to get our first two franchisees through their classroom-based training and onto the practical training. 

“I didn’t have any experience of classroom teaching, but Taylor Made Franchising guided me through the whole thing and I really enjoyed it. 

“We’ve now moved onto the practical training, which is much more in my comfort zone and I’m enjoying teaching the guys how to clean windows properly.”

New franchisee Adrian Steel says: “Training has gone really well at the company’s Dorset offices. 

“I will be running my Iconic Window Cleaning business as a management franchise, which means I’ve employed staff to do the day-to-day cleaning, while I’ll be concentrating on building the client base and marketing and advertising the business. 

“My first member of staff has already completed their first week of practical training, so we should be ready to start taking our first clients within a few weeks.”

Alan McLean, franchise manager at Taylor Made Franchising says: “I’m really happy with the way things have gone in this first onboarding session. 

“Andy has many years of experience running his window cleaning business and my team and I have huge amounts of experience in launching franchises, so together we made an excellent team. 

“While Andy teaches them the finer details of physically cleaning windows in a myriad of different settings, from office blocks and pubs to domestic homes, we major on the administrative side of the business, the accounting system, advertising, marketing, etc.

“There’s a lot to learn, but we’ll always be here to support our franchisees and, of course, now for our new franchisor Andy, it really is the beauty of franchising, you’re never alone.”

Iconic Window Cleaning has franchised using an innovative method developed by Taylor Made Franchising. 

For a 25 per cent share in the business, Taylor Made Franchising has guided Iconic’s founder through franchising the concept and recruiting his first two franchisees in just a matter of months. 

Pre-agreed key performance indicators include how many franchisees will be recruited within a certain amount of time. If these KPIs aren’t met, the shares will be returned and the agreement dissolved.