My Window Cleaner

About My Window Cleaner

My Window Cleaner is a low cost, van-based window cleaning franchise with a modern, tech-led approach. The franchise can be set up quickly and efficiently to serve the many households seeking this key service.

Franchisees start from the ground up, learning the business inside out, and should expect to rapidly build a multi-van operation, where they oversee the management of the business while their team carries out the cleaning.

Karen Prewer founded My Window Cleaner 23 years ago in response to a problem in the market: she found it very difficult to find a reliable window cleaner and when she did she never knew when they would arrive or when or how to pay them. The experience was unsatisfactory, so she set about revolutionising the industry.

Having grown her business substantially across north London and Hertfordshire, Karen began showing others how to replicate her success through the My Window Cleaner proven approach, values and reputation.

How does the My Window Cleaner franchise model work?

Home-based, simple to operate and highly profitable, a My Window Cleaner franchisee will become the go-to window cleaner in their local area.

While the level of hard work will determine rewards, the company expects individuals to achieve over £70,000 net profit in year two, achieved from a stable foundation of regular local clients.

With this franchise, individuals can start out on their own and then scale up their business with the guidance of the head office team, growing turnover and income. Extra services such as gutter clearing, patio or driveway and conservatory cleaning maximise profits. When the time is right, there is the option to add another van, grow a team and focus on business development.

My Window Cleaner aims to become the preferred window cleaner for households across the UK by developing a network of local business owners - franchisees - who share the same values and vision of high quality customer service and reliability.

My Window Cleaner delivers a fresh and different approach, where technology enhances the customer experience, as well as making franchisees more efficient and profitable.

The My Window Cleaner franchise package is a full turnkey opportunity, with all the initial hard work already done. Franchisees benefit from a planned and structured approach to the start of the business, including full training, stationery, uniform and marketing packages, plus their own bespoke business phone number and website.

What locations or territories is My Window Cleaner looking to operate in?

The UK is the target market, with territories available and mapped on the minimum of 15,000 households, which meet the My Window Cleaner demographic.

For the directors of My Window Cleaner, it’s not where, but whom. Long-term franchise partners who can work to the model have the outlook and motivation to grow a substantial business and be great brand ambassadors.

Why is a My Window Cleaner franchise a good investment?

The franchise is dedicated to using technology to improve day-to-day operation and the company’s first franchisees are way ahead of their business plans. All of them secured good returns on their initial investment in a matter of months and are on their way to building substantial assets.

As a low-cost franchise, return on investment is proven to be significant for successful franchisees. My Window Cleaner franchisees benefit from market-leading technology that keeps their customers informed, while automating most administration, invoicing and accounting tasks.

In order to successfully scale the business and manage a large customer base, the company custom built its own state-of-the-art IT system that links customers to their window cleaner in real time.

Each window cleaner has an app that not only gives them their daily schedule, broken down by each job, but automatically contacts the customer in advance, letting them know when their clean is due.

Did you know?

My Window Cleaner has outlets available across the UK

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The system includes online invoicing, which means payments are made and collected seamlessly and effortlessly. It also provides full accounting records and is a marketing tool, upselling additional services to the customer base.

This franchise is much more than just a ladder, van and cleaning products; it has grown to more than 4,500 customers, thanks to the technology to win and retain new business. The company is looking to transform the window cleaning industry with services based on quality, reliability and trust and is looking for franchisees who want to share that vision.

Where in the UK is the franchise based?

My Window Cleaner is registered in Hertfordshire. However, the business uses technology to its full advantage, meaning that its full-time dedicated team is flexible in where they physically work from.

Whether it is the company’s customer services, IT, franchise or marketing support team, they are all home-based, which gives flexibility in supporting franchisees regardless of geography.

What support and training do My Window Cleaner franchisees receive? 

Head office support and marketing advice from My Window Cleaner is second to none. The company helps franchisees develop their business through proven marketing techniques that are tried and tested and return on marketing investment is closely monitored.

Marketing activities include leaflet drops, professional canvassing, advertising in the local press, word of mouth and referrals. Franchisees also benefit from pre-negotiated discounted rates on vehicles and equipment.

To aid the initial start-up of the business, a pre-start marketing campaign aims to attract at least 50 new customers per franchisee in month one. This forms part of the pre-launch planning and both parties agree where the marketing is to be targeted. Head office oversees the whole campaign while the franchisee is in training.

Training is in the form of multiple activities and sessions. New franchisees spend time with the team in London understanding the various techniques and equipment used in providing exceptional service. There’s also a health and safety course run by the Federation of Window Cleaners.

As part of the Reach and Wash system (water-fed carbon fibre poles using purified water) used by My Window Cleaner, franchisees and their staff receive training from the manufacturer. And when it comes to business development, the directors run sessions on business planning, marketing, IT and customer communications.

Support is a crucial part of the franchise model. Franchisees can be sure of open, honest and straightforward answers to any questions they have, from initial enquiry through to business growth.

The company’s philosophy is to learn, hone, develop and implement.

What are the My Window Cleaner franchise’s terms of agreement and renewal?

The franchise agreement is for an initial term of five years and is automatically renewable for a further five years, with no new franchise fee.

No experience is required to invest in the franchise, as you just need to be fit and friendly.

How in demand are window cleaning services right now?

The company focuses on mainly domestic window cleaning and with more than 27m homes in the UK that sector of the market is substantial.

What’s more, commercial and contract work provides even more potential once established: almost all buildings have windows, meaning almost everyone is a potential customer. In addition, customers are loyal and sign up to either a four, eight or 12-weekly cycle, providing franchisees with reliable, regular repeat business.

How can I get started on setting up my own My Window Cleaner franchise?

To find out more about this franchise opportunity, or to request further information on franchising with My Window Cleaner, complete the form below and click on the ‘Request Free Information’ button now.